Get in touch

We'd love to hear from you — whether it's a question about an order, a partnership idea, or just a hello.

Send us a message

If your query relates to an order, include the order number above.

Message sent!

Thanks for reaching out. We'll reply within 24 hours.

✉️

Email us

hello@handcraftco.ie

We reply within 24 hours on working days

📞

Call us

+353 1 234 5678

Mon–Fri, 9am–5pm Irish time

📍

Visit us

42 Craft Lane, Dublin 2
D02 XY88, Ireland

Get directions →

🕐

Opening hours

Mon–Fri: 9am – 5pm
Saturday: 10am – 4pm
Sunday: Closed

Quick answers

The most common questions, answered in seconds. View full FAQ →

How long does shipping take?

Standard delivery within Ireland takes 3–5 working days. Express options (1–2 days) are available at checkout. International orders typically arrive within 7–14 working days depending on destination.

What is your return policy?

We accept returns within 30 days of delivery on unworn, unaltered items in their original packaging. Custom and personalised orders are non-refundable unless faulty. Start a return from your account page.

How do I become a maker?

We'd love to hear from you! Send a message using the form above and choose "Become a maker" as your subject, or email us directly. We review all applications and aim to respond within 5 working days.

Do you offer wholesale pricing?

Yes — we work with select independent retailers and gift shops. Wholesale orders require a minimum of 10 units per product. Get in touch via the contact form with "Wholesale" as the subject and we'll send over our trade pack.